One of the very powerful features of FortiGate hardware appliances is the hardware acceleration chipset included in the hardware platform. This allows to forward traffic in specific situations directly from the incoming interface to the outgoing interface without passing the CPU of the system. This can safe a huge amount of system load on your FortiGate.
In most cases, hardware acceleration is working flawlessly. But in some very rare cases, hardware acceleration may cause problems. Or the hardware acceleration is not working at all and the packets have to be handled by the CPU of your FortiGate.
This guide will lead you through the important troubleshooting steps.
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