In the last few days, Fortinet has sent an email message to a wide audience of FortiGate Cloud customers. The subject of the message is “Important: Upcoming FortiGate Cloud FortiGate Firmware Upgrade Policy Change” . In this article you will find the most important facts and information. The FortiGate Cloud…
The problem is not limited to Fortinet or Palo Alto Networks software. Since the cause for the problem is a design flaw in the RADIUS protocol, this flaw affects most products using RADIUS for authentication or accounting.
Last updated: 05.09.2025 In this article, we want to point out some indicators used to determine if your FortiGate is under attack.
Last update: 28. February 2026 In our daily support work we often see FortiGates in use on which the basic settings like time zone, host name and so on have never been set correctly. Therefore we would like to provide you with a small guide on this page, with which…
Do you have FortiSwitches that do not accept configuration changes made on the FortiGate switch controller? Also, when you run the CLI command ‘execute switch-controller get-conn-status’, do you see the ‘flag’ with a value of ‘E’?
Last Update: 06.02.2026 … or accessed from any unauthorized party. In some cases it’s not even necessary to hack a system to gain access to it. For example it may be enough to leak a configuration file to allow unauthorized system access. Fortunately, many cases of a suspected hack turn…
We have received several support requests regarding interrupted mailflow between Exchange Online and SeppMail appliances. The mailflow is interrupted since 07.03.2024 at 23:00 CET time. In the MS365 logs, the following error message is shown:
3CX is a very widespread UC solution (phone system or also known as PBX). FortiGate is a very widespread firewall solution. Both of the products are very good in doing their thing. But to work together, a littlebit of configuration work is needed. Below you can find an example configuration…
Im Boll Support treffen in den letzten Wochen vermehrt SeppMail Anfragen ein. Seit Microsoft in MS365 Exchange Online einige Anpassungen im Spamfilter (Defender Funktion) gemacht hat, werden die Mails als Spam quarantänisiert, welche von der SeppMail zu MS365 in paralleler Konfiguration hochgesendet werden. Offenbar wurde die Änderung noch nicht auf…
Fortinet has introduced a new configuration parameter in FortiOS 7.2.4 and higher. The setting is “http-supported-max-version” that is configurable under “config firewall vip”. Symptoms After an upgrade of the FortiOS to 7.2.4, some websites that are published over a virtual server on the FortiGate are loading infinite. A part of…
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