For years, Microsoft has allowed the use of IP-based connectors in Exchange Online to authenticate mail flow. However, as more organizations move toward shared infrastructure, multiple MTA (Mail Transfer Agent) systems, or shared public IP addresses, IP-based authentication has proven to be increasingly unreliable.
We have received several support requests regarding interrupted mailflow between Exchange Online and SeppMail appliances. The mailflow is interrupted since 07.03.2024 at 23:00 CET time. In the MS365 logs, the following error message is shown:
On some FortiGate models, you are being asked to connect a self-loopback cable on some ports during the HQIP test. This request looks like the following CLI output:
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