Error message: «Unable to load FortiGuard DDNS server list»

For some reasons Fortigates are are not able to load the FortiGuard DDNS server list. Therefore you are not able to configure DynDNS on your Fortigate anymore. In the WebUI you will see following error message under Network > DNS > FortiGuard DDNS and you are not able to list any server with the drop-down menu.

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Cybercrime Informationsquellen

In der Schweiz wurde in den letzten Jahren ein immer grösseres Augenmerk auch von politischer und staatlicher Seite auf die Cybersicherheit gelegt. So wurden die zuständigen Stellen reorganisiert und ausgebaut. Ebenfalls haben die zuständigen Stellen online Präsenzen mit vielen nützlichen Informationen geschaffen. Wir möchten euch hier die wichtigsten Info-Seiten, welche vor allem national von Interesse sind vorstellen.

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FortiWeb v6.4.0 and Let’s Encrypt

FortiWeb v6.4 starts to support the integration with Let’s Encrypt. This allows you to automatically generate server certificates alleviating the need to upload private certificates.

The administration guide gives you some information on how to request those Let’s Encrypt certificates but in our opinion the configuration guidelines are not sufficient.
So we tried to give some more information on how to configure FortiWeb to obtain a server certificate from Let’s encrypt and how to use them in the server policy.

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FortiGate PPPoE inside a VLAN

Some providers (like init7.ch which already uses the Swisscom XGS-PON) do encapsulate their PPPoE traffic into a VLAN Tag (802.1Q or Q-Tagged). The reason for this is, that in the majority of the cases the provider is using a layer 2 network (last mile) of another provider, which uses VLAN tagging to differentiate the traffic to different service providers.

The configuration of the FortiGate is not too complicated in those cases. It is even possible to make the whole configuration directly off the WebGUI.

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BOLL Konsolenkabel

Netzwerk & Security Administratoren kennen die Problematik. Um Zugriff auf eine serielle Konsole zu bekommen, benötigt es einen Adapter, da kaum mehr ein Notebook einen alten DB9 (DE-9) Anschluss hat. Kein Hersteller liefert aber ein USB Konsolenkabel direkt auf RJ45 Ports, welche heute bei praktisch allen Netzwerk & Security Devices der Standard sind.

Die nervigen Adapter und die teilweise mühsame Treiber Unterstützung hat uns bewogen, ein eigenes Boll Konsolen Kabel entwickeln zu lassen. Folgende Bilder illustrieren das schön:

Konsolen Access früher:

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PaloAlto EDL Hosting Service

If you want to configure rules for Saas services on the PaloAlto Firewall, you can do this using the App ID for the particular service, or you can use the IP addresses, Domains or URLs of the service in the policy.

However, since Saas services typically do not use only one IP address, domain or URL, and since these can change dynamically, it requires a dynamic list that is constantly updated automatically.

PaloAlto offers this service as «EDL hosting service». External Dynamic Lists (EDL) are dynamic lists that can contain a list of IP addresses, domains or URLs. These lists are periodically queried by the firewall and updated accordingly. These EDL lists can then be used in various policies. Due to the automatic update of the lists, they are always up to date. There is also no need to commit the configuration if the list changes.

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Windows update breaks SSO event log readers (FSSO, PAN UIA, WG ELM)

Microsoft has released KB5003646 on the 6th of June 2021. Part of this update is a security hardening measurement to align with recommendations as a conclusion out of CVE-2021-31958.

As a known issue of this KB5003646, microsoft has noted in the release notes: «After installing this or later updates, apps accessing event logs on remote devices might be unable to connect.»

This is exactly what is happening on Fortinet FSSO (FSSO with FortiGate, as well as FSSO over the FortiAuthenticator) and Palo Alto Networks User-ID Agent. They are not working anymore after the installation of Update KB5003646.

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